Play Responsibly Player Safety Philippines

1962 Responsible Gaming — Know Your Limits, Own Your Game

At 1962, having fun and staying in control go hand in hand. This page outlines the tools, guidelines, and support resources available to every player in the Philippines — so your gaming experience stays enjoyable, always.

Applicable to all registered 1962 accounts  ·  Philippines players only

Set Session Limits Deposit Controls Self-Exclusion Option Track Your Activity 24/7 Support Underage Protection Fair Play Always Fun First Set Session Limits Deposit Controls Self-Exclusion Option Track Your Activity 24/7 Support Underage Protection Fair Play Always Fun First

Gaming Should Always Feel Like a Choice, Not a Pressure

1962 is committed to providing a safe, fair, and enjoyable platform for every player in the Philippines. We believe that responsible gaming is not just a regulation requirement — it is a core part of how we build trust with our community. Every tool and resource on this page is designed to help you stay in control, play within your means, and enjoy the experience without it ever becoming a problem. If you ever feel that your gaming habits are shifting from entertainment to something that worries you, we want to be the first platform you turn to for support.

Deposit Limits

You can set a daily, weekly, or monthly deposit limit directly from your 1962 account settings at any time. Once a limit is set, it takes effect immediately and cannot be increased until the current limit period has elapsed — this protects you from impulsive decisions in the heat of a session. Lowering your deposit limit, on the other hand, takes effect straight away. Setting a realistic deposit ceiling is one of the simplest and most effective ways to ensure your gaming spend stays within your personal budget. We strongly encourage all players to set a deposit limit when they first register, and to review it periodically to make sure it still reflects their circumstances.

Session Time Controls

Losing track of time during a gaming session is easier than it sounds, and 1962 gives you tools to prevent that from happening. You can set a session duration limit so the platform will notify you — or automatically log you out — once your chosen play time has been reached for the day. This is especially useful for mobile players who access the platform during commutes, breaks, or late-night hours when time can slip by unnoticed. Combining a session time limit with a deposit limit creates a powerful double layer of self-control that keeps gaming firmly in the entertainment category. Review your session settings regularly and adjust them if your lifestyle or schedule changes.

Self-Exclusion

If you feel you need a complete break from gaming, 1962 offers a self-exclusion option that temporarily or permanently restricts access to your account. You can choose a cooling-off period ranging from a short break to an indefinite exclusion — the choice is entirely yours, and the restriction will be applied without delay. During any self-exclusion period, you will not receive any promotional communications from 1962, and your account will be inaccessible for deposits or gameplay. Reactivating a self-excluded account requires a deliberate request and a waiting period to ensure the decision is not impulsive. We take self-exclusion requests seriously and process them with full confidentiality and respect.

Activity History

Every player on 1962 has access to a full activity history within their account dashboard, showing deposits, withdrawals, game sessions, and time spent on the platform. Reviewing this history regularly is one of the most honest ways to assess whether your gaming habits are healthy and aligned with your personal goals. If you notice patterns that concern you — such as increasing session lengths, chasing losses, or spending more than you intended — your activity log is the starting point for an honest conversation with yourself. Transparency about your own behaviour is the first step towards making better decisions, and 1962 makes that data easy to access at any time. You can export your activity history by contacting our support team if you need it for personal review or for a conversation with a support professional.

Underage Protection

1962 strictly prohibits anyone under 21 years of age from registering or playing on the platform, in accordance with Philippine gaming regulations. During registration, we verify date of birth and may request government-issued identification as part of our KYC process to ensure only eligible adults can access the service. If you share a device with younger family members, we strongly recommend enabling a device-level PIN or password to prevent unauthorised access to your 1962 account. We also encourage parents and guardians to use third-party parental control software on shared devices as an additional layer of protection. Protecting minors from exposure to gambling is a responsibility we share with every adult player and household in the Philippines.

Support & Referrals

If you or someone you know is struggling with gaming-related concerns, reaching out for help is the right move and 1962 supports you in doing so. Our support team is available around the clock and can provide information about responsible gaming resources available in the Philippines, including referrals to professional counselling services. We will never judge a player for raising a concern — every conversation with our support team about responsible gaming is treated with complete confidentiality. You can also speak to organisations such as the National Council on Problem Gambling or other licensed counselling services in the Philippines for independent professional advice. Taking the step to ask for help is a sign of strength, not weakness, and 1962 is here to point you in the right direction whenever you need it.

Recognising When the Fun Starts to Shift

Problem gambling can develop gradually and quietly. Knowing the warning signs — for yourself or someone close to you — makes it easier to step back before things escalate.

  • Spending more money on gaming than you originally planned or can comfortably afford.
  • Chasing losses — continuing to play in an attempt to win back money you have already lost.
  • Thinking about gaming when you are not playing, or feeling restless when you try to stop.
  • Hiding your gaming activity from family members, friends, or your partner.
  • Neglecting work, study, family responsibilities, or personal health because of gaming.
  • Borrowing money or selling personal items to fund gaming sessions.
  • Feeling anxious, irritable, or low in mood when you are not able to play.
  • Using gaming as the primary way to cope with stress, sadness, or personal problems.

If you recognise more than one of these signs in yourself, we encourage you to use the self-exclusion or limit tools available in your account, or reach out to our support team. You can also visit the FAQ page for more guidance on accessing your account controls.

Your Questions About Responsible Gaming

You can set a deposit limit by logging in to your 1962 account and navigating to the Responsible Gaming section in your account settings. From there, you can choose a daily, weekly, or monthly limit amount in Philippine pesos that suits your personal budget. The limit takes effect immediately once confirmed, and any request to increase the limit will be subject to a mandatory waiting period to prevent impulsive changes. You can lower your limit at any time without a waiting period. If you have trouble finding the setting, contact the 1962 support team and they will guide you through the process step by step.

Yes — 1962 offers a cooling-off period option that lets you temporarily suspend your account for a set duration without permanently closing it. You can choose a short break of a few days, a longer pause of several weeks, or an indefinite suspension depending on what you need. During this period, your account balance and history are preserved safely, and you will not receive any marketing communications. When the cooling-off period ends, you can choose to reactivate your account — but we build in a deliberate waiting period before reactivation to ensure the decision is considered and not impulsive. If you feel you need a longer or permanent break, our support team can guide you through the full self-exclusion process.

Your account balance is fully protected during any self-exclusion period and is not forfeited. When you request self-exclusion, any withdrawable balance in your account can be processed through a withdrawal request submitted before the exclusion takes full effect — contact our support team to arrange this. During the exclusion period itself, no deposits or gameplay are possible, but your funds remain secure in your account record. When the exclusion period ends and your account is reactivated following the required waiting period, your balance will be intact and available. We handle all self-exclusion cases with complete discretion and prioritise your financial security throughout the process.

No — 1962 is strictly an adults-only platform and registration is only permitted for players who are 21 years of age or older, in line with Philippine gaming laws. We verify age during the registration and KYC process, and any account found to belong to an underage player will be immediately suspended and any deposits returned. We take underage gambling extremely seriously and have zero tolerance for any attempt to circumvent our age verification requirements. If you are aware of an underage person attempting to use 1962, please report it to our support team immediately so we can investigate. We also encourage all adult players to secure their accounts and devices to prevent access by minors in the household.

Play Smart. Stay in Control. Enjoy Every Moment.

1962 is built for Filipino players who want real entertainment without the stress. Set your limits, play your way, and reach out any time you need us.