Data Protection Your Rights Philippines

1962 Privacy Policy

Your privacy matters to us. This page explains clearly what personal information 1962 collects from players in the Philippines, how we use and protect that information, and what rights you have over your own data.

Last updated: June 2025  ·  Applies to all registered accounts on 1962.

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1. What We Collect

When you create an account on 1962, we collect the personal information you provide directly during registration — this includes your full name, date of birth, email address, and mobile number. For identity verification purposes, we may also request a government-issued ID and a selfie or proof of address document to complete the Know Your Customer (KYC) process required by Philippine regulations. During normal platform use, we automatically collect technical data such as your device type, browser version, IP address, and session activity logs to ensure the platform functions correctly and securely on your end. When you make deposits or withdrawals, our payment processing partners may share limited transaction data with us — specifically the reference number, method used, and amount — to reconcile your account balance accurately. We do not collect or store full payment card numbers, and all financial data shared by processing partners is handled under strict data-handling agreements. All information collected is limited to what is genuinely necessary to operate the platform, verify your identity, process your transactions, and comply with applicable Philippine laws and licensing requirements.

2. How We Use Your Data

The primary purpose of collecting your personal information is to operate your 1962 account — including processing deposits and withdrawals, verifying your eligibility to play, and delivering the sports, games, and lottery products available on the platform to players in the Philippines. We use your contact details to send you account-related notifications such as transaction confirmations, security alerts, and important policy updates that directly affect your use of the platform. If you have opted in to marketing communications, we may also send you information about relevant promotions, bonus offers, and platform updates — you can withdraw this consent at any time through your account settings without affecting your ability to use 1962. We use automated monitoring of account activity to detect fraud, money laundering, underage gambling, and other prohibited behaviours as required by our operating obligations; this is a protective measure for all players and is not used for purposes unrelated to platform security and compliance. Your data is never used to build external advertising profiles, sold to data brokers, or shared with unaffiliated third parties for their own marketing purposes — the information you provide stays within the 1962 platform ecosystem and its directly contracted service providers.

3. Sharing & Disclosure

1962 does not sell, rent, or trade your personal data to any third party for their own commercial gain — this is a firm commitment to every player who registers on the platform. We do share limited data with trusted service providers who are directly contracted to support platform operations, including payment processors, identity verification providers, and fraud detection services; all such providers are bound by data processing agreements that restrict their use of your information to the specific service they provide to 1962. In circumstances where we are legally required to disclose information — for example, in response to a lawful order from a Philippine regulatory body, law enforcement agency, or court — we will comply with that obligation but will notify you where it is legally permissible to do so. If 1962 undergoes a business restructuring, merger, or acquisition, your data may be transferred to a successor entity, but that entity will be bound by the same privacy commitments described in this policy, and you will be informed of any material changes in advance. We will never disclose your data to another player, share your account details publicly, or reveal your identity in any context outside the lawful operational and compliance purposes described here.

4. Security Measures

1962 applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmitted between your device and the 1962 platform is encrypted using TLS (Transport Layer Security), which prevents interception of information in transit across public and mobile networks commonly used by players in the Philippines. Sensitive data stored on our servers — including identity verification documents and account credentials — is protected using encryption at rest, and access to this data is restricted to authorised personnel who require it for specific operational or compliance purposes. We conduct periodic security reviews and vulnerability assessments to identify and address potential weaknesses in our systems before they can be exploited. If a security incident occurs that materially affects your personal data, 1962 will notify you promptly through your registered contact details and provide guidance on any steps you should take to protect your account. While we invest significantly in security infrastructure, no system is entirely immune to risk, and we encourage all players to use strong, unique passwords and to enable any two-factor authentication options available in their account settings.

5. Your Rights

As a player registered on 1962, you have specific rights over the personal data we hold about you, and we are committed to making it straightforward for you to exercise them. You have the right to access a copy of the personal information we hold on your account — simply contact our support team and we will provide this within a reasonable timeframe. If any of your personal data is inaccurate or outdated, you have the right to request a correction, and we will update our records promptly upon verification. You may request the deletion of your personal data in certain circumstances — for example, if you close your account and there is no longer a legal or regulatory requirement for us to retain it; note that some information may need to be kept for a defined period to comply with Philippine anti-money laundering and gaming regulations. You also have the right to withdraw your consent to marketing communications at any time without affecting the legal basis on which other data processing is carried out. To exercise any of these rights, contact the 1962 support team using the contact details provided in the footer of this page — we will acknowledge your request and respond within 30 days.

6. Cookies

1962 uses cookies and similar technologies to ensure the platform works correctly for players accessing it via mobile or desktop browsers in the Philippines. Essential cookies are required for core functions such as keeping you logged in during a session, remembering your preferences, and maintaining the security of your account; these cannot be disabled without affecting how the platform operates. We also use analytical cookies to understand how players navigate the platform — this helps us identify areas for improvement and fix technical issues more quickly; this data is aggregated and not linked to your individual identity. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect your experience on the platform. Third-party cookies set by our contracted service providers — such as payment processors — are governed by those providers' own privacy policies, and 1962 does not control or have direct access to the data they collect through their own cookie mechanisms. We do not use cookies to serve third-party advertising or to track your activity outside of the 1962 platform.

7. Policy Changes

1962 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, new legal or regulatory requirements in the Philippines, or improvements in our data protection practices. When we make material changes to this policy, we will notify registered players via their registered email address or through a prominent notice displayed on the platform upon their next login. The updated policy will take effect from the date it is published on this page, and the "Last updated" date at the top of the page will be revised accordingly. We encourage all players to review this Privacy Policy periodically so they remain informed about how their data is being handled. Continued use of the 1962 platform following the publication of an updated Privacy Policy constitutes acceptance of the revised terms — if you disagree with any changes, you may contact support to discuss your options, including account closure if you prefer. Your privacy and trust are important to us, and we will always aim to give you adequate notice and clear explanations whenever this policy is amended.

Questions Players Usually Have About Their Data

No — 1962 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information is used solely to operate your account, verify your identity, process payments, and comply with Philippine regulatory requirements. Limited data is shared with directly contracted service providers such as payment processors and identity verification services, but only for the specific purpose of delivering those services and under strict data-handling agreements. We do not share your data with advertisers, data brokers, or any unaffiliated organisation for their own use. If you ever have a concern about how your data has been shared, contact the 1962 support team and we will investigate and respond promptly.

After you close your account, 1962 retains certain personal data for the minimum period required by applicable Philippine law and our regulatory obligations — this typically includes transaction history and identity verification records, which may need to be kept for a specified number of years under anti-money laundering regulations. Data that is no longer needed for legal, compliance, or dispute resolution purposes will be securely deleted or anonymised in line with our internal data retention schedule. You may request details of the specific retention periods that apply to your data by contacting the support team. We do not retain your data beyond legally required periods for any commercial purpose. Once the retention period has elapsed, your data will be permanently removed from our systems in a manner that makes recovery impossible.

Yes — you have the right to request access to the personal data that 1962 holds about your account at any time. To make a data access request, contact the 1962 support team using the details provided in the footer of this page, and clearly state that you are requesting a copy of your personal data. We will verify your identity before processing the request to ensure the data is only released to the account holder, and we aim to fulfil all access requests within 30 days of receiving them. The information provided will cover personal details, account history, and any identity verification documents we hold on file. If there is a reason we cannot fulfil all or part of your request — for example, where it would affect the rights of another individual — we will explain this clearly in our response.

You can unsubscribe from marketing communications at any time by updating your notification preferences in your account settings or by contacting the 1962 support team directly. Withdrawing consent to marketing emails will not affect your ability to use the platform or receive essential account notifications such as transaction confirmations and security alerts — those are sent on a different legal basis and are necessary for the operation of your account. Once you have opted out, your preference will be applied to all future marketing communications within a reasonable processing period. If you continue to receive marketing emails after opting out, please contact support and the issue will be resolved promptly. We respect your communication preferences and will never send marketing content to players who have clearly opted out.

Your data is safe. Your game is on.

1962 is built for Filipino players who want a secure, fair, and transparent mobile gaming experience. Read our Terms and Conditions or head to the FAQ if you have more questions.